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We’re Leading the way in the debt collection industry.
At The Rellik Group LLC , we understand the challenges businesses face in maintaining healthy cash flow. As a leading debt collection agency, we are dedicated to providing ethical, effective, and compliant solutions to recover outstanding debts. Our mission is to help businesses thrive by resolving financial challenges with professionalism and integrity.
More than 30 Years
of Experience
30000 projects
completed
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employed
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wining
15k+ satisfied
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Founder & CEO, Arcade SystemsFAQ's Get answers to common questions about our debt collection process, fees, and Compliance
Debt collection involves the process of pursuing payments of debts owed by individuals or businesses. It can include contacting debtors, negotiating payment arrangements, and, if necessary, taking legal action to recover the debt.
The process typically involves sending reminders, contacting debtors, negotiating payment plans, and, if necessary, escalating to legal action. Agencies must follow legal guidelines and regulations during each step.
Yes, it is legal to use a debt collection agency to recover debts. However, the agency must adhere to laws such as the Fair Debt Collection Practices Act (FDCPA) and other relevant regulations.
You should provide all relevant information about the debtor, including their contact details, any supporting documentation of the debt, and the history of attempts to collect.
Fees can vary among collection agencies. Common fee structures include a percentage of the amount collected or a flat fee. The specific terms should be outlined in the agreement between the creditor and the collection agency.
If a debtor disputes the debt, the collection agency may need to provide verification of the debt. The debtor has the right to dispute the validity of the debt, and the agency must cease collection efforts until verification is provided.
There are legal limitations on who a collection agency can contact. Generally, they can only discuss the debt with the debtor, their spouse, or their attorney. Contacting others may violate privacy laws.
Skip tracing is the process of locating a debtor whose contact information has changed. It involves using various tools and techniques to find updated information and is used when the debtor’s whereabouts are unknown.
Yes, in some cases, a collection agency may pursue legal action to recover a debt. The decision to take legal action is often based on the amount of the debt and the likelihood of successful recovery.
The statute of limitations for debt collection varies by jurisdiction and the type of debt. Once the statute of limitations has expired, the debt may no longer be legally enforceable.